Support
How can we help?
We're a small team and we respond to every message personally.
Common questions
I forgot my password
Go to the login page and click "Forgot password." Enter your email and we'll send a reset link within a few minutes. Check your spam folder if it doesn't arrive.
My data isn't saving
Make sure you're connected to the internet. RaceTeamOS requires a connection to save data. If you're at a track with poor signal, data entry may need to wait until you have connectivity.
The app looks broken on my phone
Try clearing your browser cache or reinstalling the app by removing it from your home screen and re-adding it. If the problem persists, contact us with your device and browser details.
I can't find a track in the database
The track database covers NASCAR Youth Series tracks. If your track isn't listed, you can add a custom track manually from the Tracks section. Contact us to request a track be added to the master database.
How do I add a crew member?
Team member access is available on Team plans and above. Go to Settings → Team Members and invite them by email. They'll receive an invitation to create their account.